Terms of Service

  1. Acceptance of Terms

By accessing and using the services provided by Combs Shop (“we,” “our,” or “us”), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

  1. Orders and Payment

2.1. Orders: All orders are subject to availability and acceptance. We reserve the right to cancel or limit the quantity of any order for any reason.

2.2. Payment: Payment for orders is processed securely through our chosen payment gateway. By placing an order, you agree to provide accurate and current payment information. We reserve the right to refuse or cancel orders based on payment issues.

  1. Custom and Personalized Items

3.1. Custom Orders: For custom or personalized items, please provide accurate and complete information during the order process. Custom orders may have longer processing times, and this information will be communicated during the checkout process.

3.2. Approval Process: We will provide proofs for custom orders. It is your responsibility to carefully review and approve these proofs before production begins.

  1. Shipping

4.1. Shipping Times: Orders are typically processed within 1-3 business days. Shipping times vary based on the shipping method chosen during checkout.

4.2. International Shipping: We offer international shipping, and shipping times and costs may vary. Customs duties and taxes imposed by the destination country are the responsibility of the customer.

4.3. Shipping Delays: While we strive to deliver on time, external factors may cause delays. We are not responsible for shipping delays caused by factors beyond our control.

  1. Returns and Exchanges

5.1. Returns: You may return non-custom items within 30 days of receiving your order. The item must be unused, in its original condition, and in the original packaging.

5.2. Exchanges: We offer exchanges for items of equal or lesser value. To initiate an exchange, contact our customer support team.

5.3. Refunds: Refunds for returned items will be processed within 5-7 business days to the original payment method, excluding shipping costs.

  1. Intellectual Property

All content on Combs Shop, including designs, logos, and product images, is the property of Combs Shop and is protected by copyright and other intellectual property laws.

  1. Limitation of Liability

We are not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use of our services or any products purchased through our website.

  1. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of US. Any disputes or claims arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in US.

  1. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without notice. The most current version will always be available on our website. Your continued use of our services after any changes constitutes your acceptance of the updated terms.

  1. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at [email protected].

Thank you for choosing Combs Shop. We appreciate your business and look forward to providing you with quality combs.