1. Introduction

Welcome to Combs Shop (“we,” “our,” or “us”). This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, mobile applications, and other services provided by Combs Shop (collectively, the “Services”).

  1. Information We Collect

2.1. Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and payment information when you make a purchase, create an account, or contact us.

2.2. Transaction Information: We collect information about your orders, including order history, payment details, and shipping information.

2.3. Customization Information: For custom orders, we may collect information related to your preferences and specifications.

2.4. Communication Information: If you contact us, we may collect and store communication details, such as your email address, phone number, and the content of your messages.

2.5. Website Usage: We automatically collect information about your use of our website, including your IP address, browser type, device information, and cookies. Please refer to our Cookie Policy for more details.

  1. How We Use Your Information

3.1. Order Processing: We use your personal information to process your orders, provide customer support, and communicate with you about your purchases.

3.2. Customization: For custom orders, we use the information provided to create personalized items according to your preferences.

3.3. Marketing and Promotions: With your consent, we may use your contact information to send you marketing communications, promotions, and updates about our products and services.

3.4. Improvement of Services: We analyze your usage data to enhance our website, products, and services.

  1. Information Sharing

4.1. Service Providers: We may share your personal information with third-party service providers who assist us in providing our Services. These service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

4.2. Legal Requirements: We may disclose your information when required by law, such as in response to a court order or government investigation.

  1. Your Choices

5.1. Account Information: You can update your account information by logging into your account on our website. You can also unsubscribe from marketing communications at any time by following the instructions in the emails you receive.

5.2. Cookies: You can manage cookies through your browser settings. Please refer to our Cookie Policy for more information.

  1. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will be posted on our website, and the effective date will be noted. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at [email protected].

Thank you for choosing Combs Shop. Your privacy is important to us, and we are committed to safeguarding your personal information.